●Regarding Domestic Shipping Costs
Please check the shipping costs by adding the product to your cart. We have various shipping settings, so please confirm each time. There are also many products available with free shipping.
●Regarding International Shipping Costs
Shipping costs are calculated based on weight and volume. Please understand that some products are not eligible for international shipping.
●Regarding Returns After International Shipping
Please contact us within 30 days of receiving the product. We only accept products in their original condition. Unopened and unused products can be returned. Return shipping costs will be borne by the purchaser. Additionally, some products may be marked as free shipping, but please be aware that the sale price may include air freight, fuel surcharges, demand surcharges, and other costs.
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International Shipping Policy — MisakaZoo
MisakaZoo – Your Specialty Store for Tools & Materials
Founded in Japan in 1948, MisakaZoo has built nearly 78 years of history rooted in gratitude and respect for our customers. MisakaZoo is a registered trademark in Japan. We specialize in Japanese-made tools sourced directly from Japan, offering a wide selection of JDM products available exclusively in the Japanese market.
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Shipping Options
Express Worldwide (DHL Express / FedEx)
Our fastest international shipping option. Delivery to major destinations in Europe and North America typically takes 3–4 business days.
Japan Post ePacket Light (items under 1 kg)
An economical option for lightweight packages. Includes tracking, with delivery made directly to the recipient's mailbox. Estimated delivery time: 5–21 days.
Japan Post Sea Freight / Funabin (10 kg – 30 kg)
An affordable option for heavier shipments. Estimated delivery time: approximately 1–3 months. Please note that sea freight may not be available for all destinations. We will confirm availability after your order is placed and contact you if any issues arise.
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Customs Duties & Taxes
All shipments — regardless of shipping method — are made on a DDU (Delivered Duty Unpaid) basis. This means the buyer is responsible for paying any applicable customs duties and import taxes upon delivery. Customs duties cannot be prepaid.
U.S. Customers: We do not collect sales tax for any U.S. state.
European & Australian Customers: Please be aware that VAT and GST are classified as import-related duties and taxes. These charges are assessed by national customs authorities at the time of importation and are the responsibility of the buyer.
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If you have any questions about shipping to your country, please don't hesitate to contact us before placing your order.
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●For returns due to initial defects or issues after international shipping, we will respond with a full refund.
Return shipping costs will be borne by the seller.
● Regarding other issues after international shipping
If the customer is unable to receive the product due to long-term absence, refusal of receipt, incorrect address, etc., and the storage period of the shipping company has expired or the product has been returned, we may ask you to bear all expenses such as air freight costs. Please be aware of this in advance before making a purchase.