●日本国内送料について
送料については、商品をカートに入れて頂きまして送料をご確認ください。様々な送料設定を行っておりますので都度ご確認ください。送料無料商品も多くございます。
●海外発送送料について
重さと体積により送料が算出されます。海外発送商品は、対応してない商品もございますのでご理解ください。
●海外発送後のご返品について
商品到着後、30日以内にご連絡ください。商品は元の状態のままのみ受け付けます。未開封、未使用の商品は返品可能です。返品送料は購入者負担となります。また、一部の商品は送料無料と表示されていますが、販売価格には航空運賃、燃油サーチャージ、デマンドサーチャージ、その他の費用が含まれている場合もございますのでご了承ください。
<!__ Important: EXPRESS WORLDWIDE or Japan Post. __>
No More Surprise Fees: All Duties & VAT Included! We’ve updated our Shopify experience to include automatic tax settlement at checkout. Pay everything upfront and enjoy a seamless delivery with zero additional charges upon arrival. The price you see is the final price—guaranteed.
For international shipping, the EXPRESS WORLDWIDE option is fulfilled via DHL Express or FedEx. This is our fastest shipping method, with delivery to major destinations in Europe and North America typically within 3 to 4 business days.
We also offer affordable shipping for heavier items weighing 10 kg to 30 kg via Japan Post surface mail (sea freight). For lightweight items under 1 kg, we offer an even more budget-friendly option via Japan Post mail service.
⚠️ For international shipments via Japan Post, any customs duties and import taxes will be the responsibility of the customer upon arrival in the destination country. Please be aware of this in advance. If customs duties are included at the time of your order, we will cancel the order once and send you a revised invoice by email with the customs duties removed, after which re-payment will be required. Thank you for your understanding.
●Important Notice for Customers Choosing Japan Post (not EXPRESS WORLDWIDE).
After your order is placed, we will manually remove the customs duties and import taxes from your total. A corrected invoice will then be sent to you by email for re-payment. Please read and understand this process before placing your order.
●Customs Duties: Please note that customs duties cannot be prepaid. The buyer is responsible for paying any applicable customs duties at their local post office.
Please note that Japan Post does not support DDP (Delivered Duty Paid). To compensate for this, we will manually reduce your order amount to account for customs duties once the order is placed.
At the time of checkout, customs duties and import taxes will be calculated automatically if applicable.
Example:
Product Price (A) £695.00 GBP
Customs Duty £13.30
VAT £133.00
Total £841.30 GBP
After your order is placed, the customs duty of £13.30 and VAT of £133.00 will be removed, and a revised invoice for the product price only — £695.00 GBP — will be sent to you by email. You will need to confirm and complete payment for this revised amount.
<!__ Important: EXPRESS WORLDWIDE or Japan Post. __>
●海外発送後の初期不良やトラブルによる返品について
全額返金にて対応させていただきます。返品送料は販売者負担となります。
●海外発送後のその他問題について
長期不在、受け取り拒否、住所間違いなどによりお客様が商品を受け取れず、配送業者の保管期間が過ぎた場合や商品が返送された場合は、航空輸送費等のすべての経費のご負担をお願いする場合があります。ご購入前に予めご了承ください。